Getting started
Shipping should be easy. That is why we make it easy to manage your shipments online. From looking up rates and making bookings to submitting documents and tracking cargo, nothing is simpler.
Getting started is easy. Simply enter your details and you will soon be able to manage all of your shipping online.
If you are already registered online with a Maersk brand (Maersk Line, Safmarine, MCC, Seago Line or Sealand) then you can login into any of our portals with your existing username and password.
If you haven't yet registered online, here is how you do it.
Registration
Fill in the registration form, read and accept the terms and conditions, and click OK.
When you have submitted your registration we will contact you as soon as possible to complete your registration. This will normally be within 30 mins from the registration being submitted.
Activation
We will send you an email with the details you need to activate your account and get started.
Following the initial email, once registration has been approved, which is most cases takes approximately 15 minutes you will receive a second email with details how to log on. You will be asked to change your password the first time you log in.
Log in
Log in with your username and temporary password – you will be asked to change it for privacy reasons.
Account settings
You can manage your account settings including changing your password when you are logged in via My Settings
Live chat
We will be on hand to support you through every step of your journey with Online chat
Step 1
https://my.safmarine.com/homepage/
Step 2
Login with your username and password.
How to start a Chat
Step 1
Click on “Chat with a Safmariner
Step 2
select language to chat.
Step 3
Click on “Start Chat”.
Chat is in process to connect
Chat connected to the available agent
